Cancellation Policy
The guest will be charged 50% of the total price if they cancel after reservation and the total price if they cancel in the 14 days before arrival.
Cancellation of 1-4 Bed Nights
7 days notice or less (including no-show) – 100%
8-14 days notice – 50%
Cancellation of 5-9 bed nights
14 days notice or less (including no show): 100%
Cancellations of 10 bed nights or more
30 days notice or less: 100%
Cancellations after check-in are subject to the above cancellation terms.
All cancellations must be done by email. A booking is considered cancelled, once the guest has received and email from Le Rustique confirming that the cancellation has been received and processed.
The onus of ensuring that the cancellation was made is on the guest.
Prepayment
The guest will be charged a prepayment of 50% of the total price after reservation and the remaining amount in the 14 days before arrival.
For more information:
Call us on : +254 721 609 601 or Email: eat@lerustique.co.ke
